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  1. Vehicle Drop-Off/Repairs Begun
    • Vehicle In
    • Owner signs repair authorization
    • Keys Tagged
    • Photos Taken
    • Insurance company authorization/estimate written
    • Vehicle damaged parts removed
    • Parts Ordered
  2. Repairs Started
    • Vehicle assigned to a technician
    • Technician inspects estimate and compares with vehicle
    • Repairs started
    • Supplement written
  3. Painting
    • Vehicle prepped
    • Spray mask applied to prevent over spray
    • Sanding
    • Initial primer
    • Bodywork inspection
    • Final primers
    • Sealers applied
    • Base coat & Clear coat applied.
    • Paint drying
  4. Buffing & Striping
    • Vehicle is wet sanded & buffed.
    • Pin striping applied
  5. Reassembly & Trim Out
    • Installation of moldings, grilles, doors, lamps, trim, weather strips, etc.
    • A/C refrigerant recovery
    • Mechanical suspension
    • Air Bag Diagnosis
    • Alignment
    • Noise/electrical
  6. Detailing
    • Wash
    • Detail
    • Vacuum
    • Wax
  7. Quality Control
    • Technician checks vehicle line by line against estimate
    • Check list created
    • Customer called when ready
    • 8. Customer Pick-Up

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